Cake and catering orders are to be placed at least tow days prior to delivery date.
At the time of order, a deposit of 50% is to be paid for the order to be processed, with the balance to be paid upon collection.
Only images printed by Coniston Bakery will be used on our cakes.
Should the order change, Coniston Bakery will endeavour to accommodate your changes, however we reserve the right to amend the price accordingly to reflect the changes required.
If you decide to cancel your order after a deposit is paid, a full refund will be applicable if the order is cancelled prior to 7 days from the delivery day. For short notice cakes, the deposit is non-refundable.
Acceptance of the order indicates that it has been delivered in good condition. Please note that we cannot accept responsibility for loss or damage to the goods after collection has taken place.
Coniston Bakery is NOT a nut free or gluten-free environment. Our products contain wheat (gluten), dairy, eggs and nuts. Coniston Bakery will not assume any liability for adverse reactions to foods consumed.
Non-edible items may be used to decorate our cakes and cupcakes. It is the Client’s responsibility to remove these prior to serving. Coniston Bakery accepts no responsibility for any physical harm that may arise from their use.
Coniston Bakery follows a standard serving cake portion chart. Coniston Bakery cannot guarantee that all venues follow the same portion chart. Refer to our Serving Sizes page for further details.
In the rare case that you are unhappy with your order and would like a refund, you must call the day of your event to arrange the return of your order. Without proof that you are indeed unhappy with the product and will not be serving it at your event, no refund will be awarded.
